Deborah Lindner
The only place I would have the Benz taken care ofThe best service every one is so caring.
DrBalan Krishnan
Mr.Brandon was very good and efficient service.I’m fully satisfied with Customer service.
Aaron Ralls
Absolutely amazing experienceI dealt with Jason Yurgelevic, Mike Marquez & Mike Z. Totally smooth transaction and great people to deal with my wife is stoked on her brand new Mercedes.
María Sanden
Excellent service manager Daniel Clarkand the technicians who took good care ofRepairing my carDaniel Clark is an Asset to your dealershipThanksMaria
Gabe A
MB of EDH embodies MB’s slogan of “The Best or Nothing”.We hear slogans like this all the time but really quickly I learned that this is embedded in the DNA of MB of EDH. From start to finish I was accommodated over and above what my expectations were and very excited to be the owner of a new beautiful Mercedes. I would and have recommended many friends after my experience
Cassandra Mancilla
The General Manager Mike, and Sales Rep. Derrik as well as the Finance Dept. could not have been more friendly, accommodating and professional. I consider Mercedes-Benz at El Dorado Hills family! The process of buying a car can be stressful but they worked hard to help and guide me through the process with care and understanding.I just purchased the most beautiful car yet, I am excited and so happy with the deal received from this team, thanks again!Sincerely,Cassandra M.
Chris Rossmeisl
Great experience working with Derek, he simplified things and wasn’t trying to oversell me on all the features. The finance/paperwork was a breeze, and the fastest I’ve ever experienced!
Gabe A
MB of EDH embodies MB’s slogan of “The Best or Nothing”.We hear slogans like this all the time but really quickly I learned that this is embedded in the DNA of MB of EDH. From start to finish I was accommodated over and above what my expectations were and very excited to be the owner of a new beautiful Mercedes. I would and have recommended many friends after my experience
Marce Weiss
Some months ago. I decided to buy (order) another Mercedes automobile. I called, or visited various Mercedes dealers in the area, and after talking to Mercedes Benz of Eldorado Hills I decided “This is the dealer I want to work with” and I was not disappointed.I drove an extra 30 miles past the nearest Mercedes dealer because of the character and expertise that the people there exhibited.They do business on a handshake. Their word is their bond, they operate with the highest degree of personal ethics, and they build personal relationships with their customers.The facilities are impeccable. creating a comfortable, no pressure environment.I especially want to acknowledge my salesperson, Barry Evert.Barry is the consummate professional. My purchase extended over a six month period, and Barry was on top of every detail from beginning to end. He had great patience with me, as an over enthusiastic buyer, but the end result, was not only a 100% satisfying purchase but also the creation of a new friendship.If you are in the market for a new Mercedes, you won’t go wrong by going out of your way to visit Mercedes Benz of El Dorado Hills.Russell Weiss 11-18-2022
Marcie Kahbody
We have been leasing MB from Eldorado hills location for many years. Always a great customer service which is why we keep going back. The financing process and experience this time around wasn’t that great and the financial officer wasn’t that friendly. Josip however who helped us with the negotiations and setting up the account worth buying the car from them. Super friendly, helpful, and responsive. If it wasn’t for him I would have returned the car the second day (is that even a possibility?!). We bought an EV which is a new experience for us and can be very frustrating to figure out. Josip helped us through it all.
DrBalan Krishnan
Mr.Brandon was very good and efficient service.I’m fully satisfied with Customer service.
Bryan Scotchler
Great service, friendly staff! Gayton and Heber took such good care of our car. It always is cleaner and runs better than when I bring it in! Thank you!!
Ariel
I recently had an outstanding car shopping experience at Mercedes Benz with Richard. He was exceptionally knowledgeable and attentive, guiding me through the various models with genuine enthusiasm. The seamless process, from the test drive to completing the paperwork with Wesley, made my purchase a breeze. The attention to detail and commitment to customer satisfaction truly set this Mercedes Benz dealership apart. I'm happy with my new car and highly recommend this dealership for a top-notch experience!! Thank you Richard & Wesley!!
Cynthia Anderson
Patrick from the parts department was phenomenal- not only did Patrick greet me with a smile when I called to inquiry on a par, he complimented the same behavior the following day when I met him in person.Additionally he explained in detail the whys of how the part impacted my car. Incredible customer care! While Company’s boast their customer experience, Patrick is Customer Experience!
Rogelio
Dan in the service department is absolutely amazing. For over the past 15 years he has gone above and beyond, showcasing elite customer service and representing the Mercedes brand well. I truly appreciate his professionalism, but mostly his compasion for the consumer. He is truly one of the main reasons why I still love Mercedes. I hope the team gives him the recognition he deserves.