As always, excellent service from friendly, professional people. Everyone is wearing masks due to COVID and maintaining social distancing. Plexiglass is also present. The coffee, pastries, newspaper and TV make waiting pleasant as well.
Gayton is always great! Good service and listens to your concerns. He makes helpful suggestions regarding future services that will be needed and tracks my car's needs. He also honors coupons from other dealers so I can stay local. My car is always clean when I pick it up, which is a nice touch. Will definitely be back.
Always great service and they always make sure that you feel welcome. I would recommend them to anyone. Great location and easy to get to.
Daniel Clark is an awesome manager, he is very professional, prompt, responsive, and caring. I strongly recommend El Dorado Hills MB for sales 7 service
Very professional. Got me in and out on time while doing extra work. They have a very nice wait room. Transmission shifts and works perfect.
I purchased my MB over 10 years ago from them and that vehicle has ONLY been serviced by them. I am very happy with the customer service and vehicle maintenance as well as the Service Advisor, Don Vandershoot. It's a little pricy for services but the job is always done well.
I can always count on smooth and quick check in. The vehicle is ready when I request a specific time for pick up. I recommend MBEDH to friends and family.
Overall we really enjoyed our experience with EDH Mercedes. Ryan was very professional and knowledgeable about the vehicles we were interested in. He was courteous and respectful the entire time. We live close to the dealership so that makes it nice as well. The dealership was clean and pleasant. Zach finished all the financing paperwork and closed things up. He was also pleasant to work with. Thanks EDH Mercedes!
We have four cars from your dealership. All cars have been serviced there and we have always been extremely satisfied. Dealing with the entire team have been a wonderful experience!
The dealership is beautiful, clean, and easy in every way. Don Vandershoot is amazing! He is knowledgeable, helpful, friendly, and fair. The customer service that I’ve received from all employees that I’ve interacted with has been superior! They all take very good care of my beautiful car!