Customer Testimonials

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Google Dec 5, 2022

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DealerRater Dec 4, 2022

Dealership was very accommodating And made the whole repair process easy and quite smooth. They even provided me with a car so I could work.

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Google Dec 4, 2022

Excellent service 👏 👍

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Google Dec 4, 2022

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DealerRater Dec 3, 2022

Reliable,Trusted company. Personnel are helpful accommodate costumer on time.Thanks to their job well done.

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Google Dec 3, 2022

I have always top-notch servicing for my Mercedes cars over the last 23 years that I have owned Mercedes. Gayton DeRosa, my service rep, is a thorough professional, and so are the technicians. They keep my 2019 C300 in great shape.

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DealerRater Dec 3, 2022

Gayton. Our service manager does a fantastic job keeping us informed and is always fair

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Google Dec 2, 2022

good service

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Google Dec 2, 2022

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Google Dec 2, 2022

Five Star Service

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Google Dec 2, 2022

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Google Dec 1, 2022

It was great

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Google Dec 1, 2022

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Google Nov 30, 2022

Daniel is the best. He is attentive, responsive and personable in handling service matters.

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Google Nov 30, 2022

MB of EDH embodies MB’s slogan of “The Best or Nothing”. We hear slogans like this all the time but really quickly I learned that this is embedded in the DNA of MB of EDH. From start to finish I was accommodated over and above what my expectations were and very excited to be the owner of a new beautiful Mercedes. I would and have recommended many friends after my experience

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Google Nov 29, 2022

Always easy (in & out). My car leaves in great shape and cleaned.

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Google Nov 29, 2022

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DealerRater Nov 28, 2022

I was very impressed with the quality of the service of the company in El Dorado Hill Mercedes Benz.

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DealerRater Nov 28, 2022

This is the 5th vehicle I purchased from Mercedes Benz of El Dorado Hills and have always been pleasantly pleased with the service I receive.

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Google Nov 26, 2022

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Google Nov 26, 2022

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Google Nov 25, 2022

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Google Nov 24, 2022

The whole team went above and beyond my expectations. Devin and Chris were amazing to work with. All in all an awesome experience!

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DealerRater Nov 23, 2022

Dave has Great customer service! Goes above and beyond! Squeezes my car in as best as he can. Sends a technician to take care of my second car (Mercedes’) when I am stranded. He gives great updates on service time and reliable quotes on service cost. It is always a pleasure working with Dave!

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Google Nov 23, 2022

I've been working with Daniel since 2006. He is fair and straightforward- Daniel is the only person I will schedule with.

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DealerRater Nov 22, 2022

The whole experience was great. Fadi was excellent in following us up and giving update at every step. The finance guy was helpful in getting a good interest rate.

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DealerRater Nov 22, 2022

Was impressed with attention to detail and quality of work. Far better customer service than MB of San Jose. Looking forward to my next visit.

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Google Nov 21, 2022

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DealerRater Nov 21, 2022

My service advisor. Matt Coats is always super friendly and great at communicating with me all the way through the process.

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Google Nov 19, 2022

Tony and Mark were fantastic!

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Google Nov 19, 2022

Just received great service from Mercedes of Eldorado Hills and David Kaplin as usual!

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Google Nov 19, 2022

Daniel is always quick and responsive

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Google Nov 19, 2022

Stephen was amazing and did everything before I even showed up. I only sat down to sign papers. I love them all! So friendly and knowledgeable of their products. VIP experience ❤️

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Google Nov 19, 2022

Very happy with the professional customer service performed by David at El Dorado Hills Mercedes. He was also very prompt in answering questions and was quick to answer any text that were sent him.

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Google Nov 19, 2022

Parts personnel are fantastic!

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Google Nov 19, 2022

Some months ago. I decided to buy (order) another Mercedes automobile. I called, or visited various Mercedes dealers in the area, and after talking to Mercedes Benz of Eldorado Hills I decided “This is the dealer I want to work with” and I was not disappointed. I drove an extra 30 miles past the nearest Mercedes dealer because of the character and expertise that the people there exhibited. They do business on a handshake. Their word is their bond, they operate with the highest degree of personal ethics, and they build personal relationships with their customers. The facilities are impeccable. creating ...

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Google Nov 18, 2022

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Google Nov 18, 2022

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DealerRater Nov 18, 2022

They are very friendly and takes time to explain and clarify client’s questions in a timely manner.

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DealerRater Nov 18, 2022

Although bartering is still alive in buying cars and the process is arduous and long, your dealership stands significantly above others I've dealt with. Thanks for the pleasant experience. Hoping the experience lasts throughout our dealings.

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Google Nov 16, 2022

Very nice staff

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Google Nov 16, 2022

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Google Nov 16, 2022

Dan always takes care of me.

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Google Nov 16, 2022

Daniel Clark is always courteous, professional and efficient. After the stress of having my car broken into, he helped me get the broken window patched while we waited for the new one to arrive. Three days later, everything was as good as new. Thank you to Daniel and the maintenance crew for getting my car fixed so quickly.

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Google Nov 16, 2022

Great guy ‘Gaitan’ Great service!

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Google Nov 13, 2022

EDH Benz dealership is top in customer service and satisfaction. Our service advisor, Mr. Daniel Clark is professional and proactive everytime we bring our vehicle for service.

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DealerRater Nov 13, 2022

Great people. Easy to work with. Love the new AMG. The dealership is nice and the whole process was professional.

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Google Nov 12, 2022

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Google Nov 11, 2022

I am very much thankful for the service and kindness which was provided. I truly enjoy my car that I purchased. Thanks to you all and God bless each of you.🙏

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Google Nov 11, 2022

Always top professional service great team

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Google Nov 10, 2022

Super nice to work with, upfront , timely turnaround, provided me a rental during service. Couldn’t ask for more. EDH Mercedes and Dave Kaplan are excellent every time.

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DealerRater Nov 10, 2022

Great customer service. Gayton DeRosa was absolutely great! He always kept us in the loop.

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Google Nov 9, 2022

Only place to buy

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Google Nov 9, 2022

Annual service was quick and easy. In and out in about an hour!! Even got the car washed!! 😁

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DealerRater Nov 6, 2022

I had to wait for my car to have rear brakes installed. Once they knew this, the manager immediately got the service guys to get me out in record time. I appreciated this as I would have had to reschedule.

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Google Nov 6, 2022

Always the best service from Gayton

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Google Nov 6, 2022

Have my A1 service scheduled and done satisfied by MB EL DORADO with the excellent Service Consultant Matt Coats again! Staffs there are always friendly, technicians are dependable. I’m very happy for their works .

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DealerRater Nov 5, 2022

Great service. Stephan and Anya were great to work with when I got my new EQS

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Google Nov 5, 2022

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Google Nov 5, 2022

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Google Nov 5, 2022

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Google Nov 4, 2022

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Google Nov 4, 2022

Excellent service! This company went above and beyond to make my car buying experience seamless and enjoyable! Thank you!

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Google Nov 3, 2022

Excellent service

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Google Nov 3, 2022

David was professional with the service once the earlier appointment was sorted out. I had called in to make an appointment through the central system and found out upon arrival that it was never recorded and David helped scheduling another appointment to address all my needs to completion. Thanks

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Google Nov 3, 2022

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Google Nov 2, 2022

We had a great experience at Mercedes-Benz El Dorado Hills. Our client representative was professional, thorough, and kind. Service was efficient as always, and to top it off they provided a ride home when our vehicle was being worked on.

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Google Nov 2, 2022

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Google Nov 2, 2022

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Google Nov 2, 2022

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Google Nov 2, 2022

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Google Nov 2, 2022

I’ve had very good experiences taking my vehicles to Mercedes Benz of EDH . They do good work and provide good service. Matt is a great service provider.

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Google Nov 2, 2022

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Google Nov 1, 2022

They did a great job on applying cilajet on my car. Great dealership with great employees.

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Google Oct 31, 2022

Everyone in the dealership was great and special thanks to Fadi who helped us from the beginning till the end to make the process very smooth

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Google Oct 31, 2022

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DealerRater Oct 31, 2022

The MB EDH team did a great job addressing my concerns, my car looks great

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Google Oct 31, 2022

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Google Oct 29, 2022

We had a great experience buying our new electric vehicle. Everyone was very knowledgeable and helpful with great follow ups. We got great initial training and a lot of good tips. Of course it helps that it’s a great car 😀

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Google Oct 29, 2022

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Google Oct 29, 2022

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Google Oct 29, 2022

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Google Oct 29, 2022

Great customer service!

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DealerRater Oct 26, 2022

Very good service , Daniel always the best advisor and makes sure everything is fine on time

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Google Oct 26, 2022

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Google Oct 25, 2022

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Google Oct 25, 2022

Excellent service as usual Mr. Clark explained things and did what needs to be done to my vehicle thank you

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Google Oct 23, 2022

Everyone at the dealership was so friendly and helpful. From PJ to Anya to the man in front of the service drive there to greet me. They all made me feel like a VIP.

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Google Oct 23, 2022

Excellent service and everything I would expect from a Mercedes Benz dealership

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DealerRater Oct 22, 2022

Friendly and knowledgeable. Very professional through the entire process. Highly recommend the dealership foe your Mercedes needs.

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DealerRater Oct 21, 2022

Mr. Gayton DeRosa is a very nice and wonderful person. The maintenance services were good.

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DealerRater Oct 21, 2022

Great service easy check in and pick up courteous staff members. Great coffe and treats

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DealerRater Oct 21, 2022

Ordered tires and scheduled and Replaced tires and returned when promised David was great to work with

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DealerRater Oct 21, 2022

Excellent service. Daniel is very helpful and keeps me informed. Wouldn’t take my car anywhere else.

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Google Oct 21, 2022

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Google Oct 20, 2022

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Google Oct 20, 2022

Great service. Very timely.

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DealerRater Oct 19, 2022

Received loaner car. Performed service. Professional and courteous. Found other issues I wasn’t counting on having to repair.

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Google Oct 19, 2022

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Google Oct 19, 2022

Dan Clark and Scottie provided excellent service. They are great ambassadors for your company!!!