Pat and Derek Upright are the BEST!!!! Thank you for my amazing 2020 GLE !!!! You both went above and beyond to help us find the exact car we wanted!! We will continue to do business with them for years to come!!!
Gayton was an absolute delight to work with. He is personable and extremely easy to communicate with. At my age, I don't need nor am impressed with arrogant service employees or salesmen who act like they walk on water because they work for MBZ, Lexus or BMW. I worked with all three companies re service and sales and Gayton is incredible. Not all of my past experiences at your sales and service center have made a grade above a "C". Gayton is an A+. Thank you Mercedes.
I was greeted immediately upon arrival and met with the service manager right away. The entire process took less than 10 minutes and I was given a ride to my office by a very pleasant driver. All my questions regarding the service were answered, the work was performed quickly, and the entire experience was both pleasant and efficient. I highly recommend this service center.
Very courteous and helpful receptionist. Gave me my appt. Promptly. Thank you for such great service every time I come in. Your service center is top notch...
Daniel Clark is the best! He presents your options clearly and wants the best for you and your car. When we pick up the car, we can drive away confident that our car is roadworthy because nothing has been missed. See you for the next service!!
As usual, Don V got me in pretty much on time, and out by noon as he knew I was waiting. kept me advised about what was going on.
Quick turnaround if my car and everything was perfect working condition. Car was clean and my service advisor was great about following up with me and flexible when I needed.
What you'd expect for the price you pay.
Replaced a New Windshield in my MB 350 conv. - Awesome Job by David Kaplan and service team , It really feels like a brand new car !