All I can say is that the services provided by the El Dorado Hills location is exceptionally superb. From the time that we made the purchase, to any services needed including follow ups by representatives, it's just an amazing experience overall.
Exceptional service and experience! I live in LA but am from EDH. And I’m glad I got the servicing done while I was home visiting family. They were quick, considerate, and respectful of COVID-19 safety protocols. I’ll be coming back!
Daniel is a terrific service representative. Good communicator. Through....pays attention to detail. Thoughtful. Daniel, and the exception service, is why I continue using EDH.
This dealership is the best! Very clean! Friendly and Excellent Service! And Daniel is the best! Thank you Daniel for your excellent customer service for all these years !
It's comforting to know that the ream at Mercedes-Benz of El Dorado Hills is there to take care of any service issues that need to be performed.
Don Vanderschoot - my king Never a less than perfect experience Always estimates almost to the resulted amount Always honest about what it is and why If Don isn't available to manage my service appt I will postpone until he is Thanks for the opportunity - SKnox
Trust is important for me. Don is always honest and engaging. I appreciate his follow through. I have been a client for over 10 years.
Daniel is excellent to work with. The work gets done, on time or even before the time estimate, and the car is washed when they return it to me. They never require rework; it is always done correctly the first time around. The dealership is always clean and has a good place to wait.
JT was the first to respond to my call regarding the 2020 GLS 580, my local Mercedes said I was on the waiting list, and so I also got in touch with Newport Beach where Eric G was very helpful but JT got the order in and I didn't realize that when Eric said he didn't see the order. Both were very courteous and helpful!
Excellent job. I had purchased a Mercedes Benz SUV recently. It had an issue with the battery. They promptly replaced it under warranty. Thank you.